Frequently asked questions
Questions about our carpet cleaning, upholstery cleaning, or duct cleaning services?
Check here first and contact us if you have unanswered questions. Thanks!
How do I learn more or schedule Service?
You can submit an online request by clicking “Request an Estimate” at the top of the screen. We will contact you to discuss the needs of your property and answer any questions
How do I pay?
We have several options available to you!
- Pre-pay for services
- Set up auto-pay and your credit card or checking account will be charged following service
- You can also pay by check or credit card. If credit card, we accept Visa, Mastercard, Discover, and American Express.
How long does this take?
It depends on the number of rooms we are servicing. A typically 4 room service will take 3 hours.
Why is bioHome duct cleaning different?
We go to each vent and clean backwards as well as from the main lines. This gives us the best cleaning job.
Does bioHome move furniture?
If desired/scheduled, our team will provide moving services to ensure your carpets are cleaned wall to wall.