Frequently asked questions

Questions about our carpet cleaning, upholstery cleaning, or duct cleaning services?

Check here first and contact us if you have unanswered questions. Thanks!

How do I learn more or schedule Service?

You can submit an online request by clicking “Request an Estimate” at the top of the screen. We will contact you to discuss the needs of your property and answer any questions

How do I pay?

We have several options available to you!

  1. Pre-pay for services
  2. Set up auto-pay and your credit card or checking account will be charged following service
  3. You can also pay by check or credit card. If credit card, we accept Visa, Mastercard, Discover, and American Express.
How long does this take?

It depends on the number of rooms we are servicing. A typically 4 room service will take 3 hours. 

Why is bioHome duct cleaning different?

We go to each vent and clean backwards as well as from the main lines. This gives us the best cleaning job.

    Does bioHome move furniture?

    If desired/scheduled, our team will provide moving services to ensure your carpets are cleaned wall to wall. 


      "I was very pleased with the carpet cleaning service. The technicians were very friendly, knowledgeable and communicated with me throughout the process. I liked that fact that there were no odors or perfumes left behind and the technicians even got down and sniffed the carpet to be sure all of the dog odors were out. I was shocked at how dirty the water was! I would definitely recommend this service."

      Sue from Hudson


      "We hired bioHome to clean 3 bedrooms, stairs, 2 area rugs, a couch, and chair. We couldn’t be happier with the service! They asked many questions to ensure the job was done right, took a lot of care moving furniture and always wore booties to keep things clean. They had new, high quality equipment and processes. They cleaned up very well afterwards and the products used left our home smelling great! Besides the top notch service, the prices were very reasonable compared to competitors. Thank you so much!"

      Brian from Stillwater


      "The men who cleaned my carpets did an excellent job, and maintained good humor even though their truck got stuck on my icy road! I appreciate their help and perseverance and attention to detail. I will use bioHome for carpet cleaning again, and I might contact you about furniture cleaning in the spring."

      Kathy from Golden Valley


      "I was very happy with the service especially the living room which was heavily stained. The technicians were very professional and explained everything that they were doing. I really appreciate that they worked as a team and moved all my furniture using coasters so I didn’t have to do that myself. I can’t wait to have them back to add in my stairs and hallway!"

      Pat from Stillwater